Wednesday, 16 April 2014

VoIP to India

Though many believe that companies analysed that the branding depends completely upon the customer satisfaction (which is relevantly true) and this theory encouraged them to come up with the solution to establish call centres for the customer. Secondly, the low currency rate of the under developing companies also helped the companies to establish the call center.

But, the main supportive factor that worked behind was Voice over Internet Protocol. The VoIP technology helped the companies dial unlimited numbers beyond the international boundaries. You may be surprised by the answer; however, this is the true story behind it.


The technology offer many benefits to the users. These are listed below:

1.       The technology has been developed on the internet platform. This helps the users (business enterprises or daily users) to transmit their voice as well as data across the networks. This enables them to call or send SMS to the people staying at distant places.

2.       VoIP is not boundary restricted. You can make calls and send SMS across the time zones. You can get connected to the people using any internet savoy devices. There is no restriction or extra charge that the users have to pay due to long distant communication.

3.       The technology is completely dependent upon the internet. Therefore, the data (voice and text) is easily sent and receive over the network through the internet servers. Thus, the communication enabled never has to witness any downtime or other issue related to the technology.

4.       After the technology become successful and known to the people, there came many providers that offered better packaged to the businesses as well as to the users. They came with their own customer care to help users round the clock and enable them to resolve entire issues without making any of the customers annoyed.  


5.       Lastly, we can focus on the accessibility that the technology has provided to the customers. Customers can now call across the various nations such as Australia, Canada, the USA, UK, Middle East and also in India. In fact, VoIP to India has been analysed by several business leaders in the recent years. 

No comments: